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The Poly Plus 1 Year service provides you with access to any critical resources required for P15, on an immediate basis. Services covered as part of the Partner Premier service include software upgrade, updates as and when released, unlimited telephone technical support and extensive online support. What´s more, Poly offers next business day delivery of replacement parts when required, at little to no additional cost. As an alternative option, Poly provide the option of next business day onsite support, in order to install the replacement parts