Sync USB Speakerphone

Knowledge Base

Troubleshooting & FAQs

1. Turn Off Settings


Poly Sync 20 does not automatically turn off when its USB cable got disconnected from PC


The USB cable of our Sync 20 got disconnected from PC, but the device stays on. ​​​​​​​


This feature has not yet been available in early releases of this product, but it got included in firmware version 310.2435. Please update your device via Poly Lens.


Useful Documents 

 
Datasheet

Quickstart
Guides

Release
Notes

User
Guide


Contact Us


If you can't find the answer you are looking for or need specific help, please get in touch with the team on 01635 798620 or email us at help@podia.work