Zone Wireless Plus  Headset

Knowledge Base

Troubleshooting & FAQs

1. Pairing


How to pair your device to the Zone Wireless Plus receiver


Follow the steps below to pair your Logitech mouse and/or keyboard to the Zone Wireless Plus receiver.


IMPORTANT: Pairing support is limited to Logitech Unifying peripherals.

  • Download the Logitech Unifying Software at www.logi.com/support/unifying.

  • Insert the Zone Wireless Plus receiver into the computer USB-A port.

  • NOTE: Zone Wireless Plus headset is already paired to the receiver it ships with. Just turn the headset on. The headset is successfully connected when the light indicator on the receiver turns solid white.

  • Open the Unifying software and click Next on the bottom right corner to continue. If you already have any other Unifying receiver(s) connected from other products, unplug it, you only need the receiver that came with your headset.

  • Locate the ON-OFF slider on your peripheral. Turn each device off, then back on again to restart and complete the pairing process.

  • Continue and test if pairing was done successfully.

  • If the pairing failed, retry the steps or contact technical support.


NOTE: You can pair up to six Logitech Unifying peripherals with your Zone Wireless Plus receiver.

2. Replacement USB 


How to pair your headset to a replacement USB Unifying receiver


Your Zone Wireless Plus headset is already paired to the receiver it ships with. Just turn the headset on. The headset is successfully connected when the light indicator on the receiver turns solid white.


If your headset and receiver lose pairing or you have a replacement receiver and need to re-pair, do the following:



  • Open the Unifying software and click Next on the bottom right corner to continue. If you already have any other Unifying receiver(s) connected from other products, unplug it, you only need the receiver that came with your headset.

  • Locate the Multi-Functional Button (MFB) on your headset and press to turn off, then back on again to complete the pairing process.



  • Continue and test if pairing was done successfully.

  • If the pairing failed, retry the steps or reach out to technical support.


NOTE: You can pair up to six Logitech Unifying peripherals with your Zone Wireless Plus receiver.

3. Bluetooth


How to pair your Logitech Zone Wireless Plus Headset using Bluetooth


To enter Bluetooth pairing mode:

  • Press the Bluetooth pairing button on the headset for two seconds. The LED indicator will pulse quickly in white.



  • Open the Bluetooth settings on your computer or smartphone.

  • Select Logitech Zone Wireless Plus in the list of discoverable devices.

  • Once the headset has successfully paired, the LED will turn solid white.

4. Mouse / Keyboard


How do I pair my Logitech mouse and keyboard to the Zone Wireless Plus receiver with the Tune application?

Follow the steps below to pair your Logitech mouse and/or keyboard to the Zone Wireless Plus receiver with the Logi Tune Desktop application.


IMPORTANT: Pairing support limited to Logitech Unifying peripherals.


Useful Documents 

 
Datasheet

Quickstart
Guides

Software
File


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